01 — Understand
Understand your organization before making recommendations.
We start with discovery, not assumptions—mapping culture, priorities, populations, communications and the benefits ecosystem already in place.
From discovery through launch and beyond, Propel works alongside your team to build a well-being experience around your people, culture and goals.
Using our proprietary 360 Engagement Assessment, we take a full-picture view of your mission, culture, population, existing benefits, communication patterns, leadership priorities and where engagement is breaking down.
The platform matters. The way we work with your team is what makes it perform inside a real organization.
We start with discovery, not assumptions—mapping culture, priorities, populations, communications and the benefits ecosystem already in place.
Your dedicated CSM leads collaborative working sessions to shape the platform, programming, communications and year-long strategy around your real constraints and goals.
After go-live, your CSM stays involved—helping solve challenges, shape campaigns, launch competitions and continuously improve the employee experience.
Your CSM leads the process from day one, with regular working sessions and clear ownership at every stage. We bring the expertise. You bring the organizational knowledge. Together, we build something that fits.
Goals, population, culture, program structure and existing resources.
Platform structure, programming, engagement strategy and experience.
Branding, communications, platform configuration and admin readiness.
Training, campaign activation and employee rollout.
Your CSM continues leading strategic sessions and helps your team turn ideas, challenges and opportunities into real program action.
Regular working sessions to keep priorities clear and the program moving.
New challenges, competitions and targeted experiences built around your goals.
Branded materials and messaging that help employees understand the next action.
Ongoing attention to what is working, what is not and where to adjust next.
Propel supports communication planning, writing and design as part of the client relationship—creating campaign materials around your culture, communication goals and the way your employees actually need to be reached.
The work should feel thoughtful before launch, seamless during implementation and responsive long after employees first sign in.
“The Propel team is outstanding. Their attention to detail and the ability to design based on our needs sets them apart. The implementation was seamless.
“Propel has proven to be a great partner, extremely attentive to our needs, innovative, and insightful about our wellness initiatives.
“From the beginning, Propel was proactive, thoughtful and strategic in their approach.
The best part of moving from the traditional wellbeing vendor to Propel is we have not jeopardized our goals and objectives for our program. — Marcie C.
Time, budget and stakeholder expectations are real. Our process is designed to reduce uncertainty at every step while keeping momentum moving forward.
No pressure. No pitch deck. Just a genuine look at where your program is today and where it could go.
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